Returns & Exchanges

At Publishers Clearing House, your satisfaction is our top priority, which is why we offer a 90-day money-back guarantee on all merchandise. If you are not completely satisfied with your purchase, you may return it for a full refund of the purchase price, no questions asked.

Return Process

• 1.
  Locate Your Order

  Find the original packing slip included with your shipment, which contains your order number and the itemized list of products.

• 2.
  Complete the Return Form

  Fill out the return section on the back of your packing slip, indicating the reason for the return and whether you prefer a refund or an exchange.

• 3.
  Package the Item

  Securely pack the item in its original packaging if possible, and include the completed return form inside the box to ensure faster processing.

• 4.
  Ship to PCH

  Affix the provided return shipping label or address the package to our Returns Department and drop it off at any authorized postal service location.